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Description

IT management refers to the monitoring and administration of an organization’s information technology systems: hardware, software and networks. IT management focuses on how to make information systems operate efficiently. Just as important, it’s about helping people work better.

Information technology service management (ITSM) is the activities that are performed by an organization to design, build, deliver, operate and control information technology (IT) services offered to customers. Managed services, on the other hand, offer constant and consistent monitoring of your systems with the goal of preventing failures wherever possible.